The key difference between the Praxis EMR Portal and all other portals is that Praxis manages the portal based on each individual encounter—something no template-based system can do. Just as Praxis automates your patient visits, it also automates your patient portal. The Concept Processor within Praxis updates the portal automatically with exactly what you want—not what you don’t want—shared with your patient, depending on the encounter, patient characteristics, medical conditions, and protocols.
We emphasize this because most patient portals today become a Pandora’s box for your clinic. They waste your time and that of your patient. The Praxis Portal saves it.
Of course, a patient portal should always help the patient—that goes without saying. But its true value lies in how it helps you and your staff manage care. The same AI that generates your notes, prescriptions, labs, and other tasks automatically also ensures that each patient sees only the information relevant to their specific problems. No other portal can do this—because doing so would require you to manually micromanage the portal for every patient, for every encounter. And who has time for that?
Most portals simply “show everything,” which in effect means showing nothing. The patient ends up overwhelmed by irrelevant data—information they could just as easily find using ChatGPT, Google, or any search engine.
The real reason a patient uses the portal is because you asked them to—so they can actively assist in their own care. That’s why the right patient receives the right intake form, with the right questions, the right consents, and even the ability to self-schedule.
Here’s an ironic truth: the very tasks you and your staff dread most—patients love. Give your assistant a 100-question intake form, and she may quit. Give that same form to the patient—tailored precisely to their condition—and they’ll think you’re a genius. That’s exactly what the Concept Processor does through Praxis Agents. You have to see it to believe it.
And one more thing: a patient portal must be incredibly simple to access and use. You and your staff don’t have time to offer tech support to patients. The portal must be “stupid-simple.” The patient should see everything you want them to see—and only what you want them to see. That’s exactly what the Praxis Patient Portal delivers.